Shipping Policy

Thank you for shopping with Renwich! We are committed to providing you with the best possible service and ensuring your order is processed quickly and delivered efficiently.

This policy outlines our shipping and delivery procedures.

1. Shipping Destinations

We currently ship exclusively within India.

All prices listed on our website are in Indian Rupees (INR).

2. Shipping Costs

We are pleased to offer simple and transparent shipping to all our customers.

Shipping Fee: FREE

Condition: Shipping is free on all orders, regardless of the total order value.

3. Order Processing Time (Handling)

All orders are processed and prepared for shipment within 1 business day of placement.

Fulfillment Days: We process and ship orders Monday through Friday, excluding public holidays.

Order Cut-off Time: Orders placed after 12:00 AM IST (Indian Standard Time) will be processed the next business day.

Example: An order placed on Monday at 1:00 AM IST will be shipped on Monday. An order placed on Monday at 12:05 AM IST will be processed on Monday and shipped on Tuesday.

4. Transit Time (Delivery)

Once your order has been processed and shipped, the estimated transit time is between 1 and 4 business days.

Shipping Days: Shipments occur Monday through Friday.

5. Total Delivery Time

The Total Delivery Time is the sum of the Processing Time and the Transit Time.

Total Estimated Delivery Time: 2 to 5 business days (Monday to Friday).

This is an estimate, and delivery times may vary slightly depending on the specific delivery location within India and unforeseen logistical delays. We will always strive to deliver your order as quickly as possible.

6. Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

7. Damages

Renwich is not liable for any order damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please also save all packaging materials and damaged goods before filing a claim. 
Also immediately contact us with damaged parcel or missing parcel on WhatsApp: +91 9274486882 or Mail: renwichofficial@gmail.com

8. Contact Information

If you have any questions about the delivery or status of your order, please contact us on WhatsApp: +91 9274486882 or Mail: renwichofficial@gmail.com